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Author Question: Message recipients often hear what they want to hear when receiving messages, and interpret the ... (Read 87 times)

abarnes

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Message recipients often hear what they want to hear when receiving messages, and interpret the neutral facts about a topic in a way that is favorable toward their own opinions or position. This communication bias is known as:
 
  a. message distortion.
  b. indirect speech acts.
  c. biased interpretation.
  d. illusion of transparency.

Question 2

There are several biases of human communication, which affect team performance. All of the following are known threats or biases to effective communication in groups EXCEPT:
 
  a. message tuningtendency for senders to tailor messages for specific recipients.
  b. message distortionmessage senders present information in a way that recipients will like it.
  c. biased interpretationrecip ients hear what they want when receiving messages.
  d. absorptive capacitypeople experience information overload when listening to another team member.


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mcinincha279

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abarnes

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Reply 2 on: Jul 7, 2018
Excellent


peter

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Reply 3 on: Yesterday
Gracias!

 

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