The second component of the change effort and training programs is a knowledge component: an awareness of the forces demanding strategic renewal and change and the options available to the organization in response to those forces.
Indicate whether the statement is true or false.
Question 2
Workforce reductions and employee layoffs may be effective in improving short-term performance but will not by themselves produce the human resource competencies required to support strategic renewal and sustain outstanding performance.
Indicate whether the statement is true or false.
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