In managing change, conflict: a. is always a positive force. ...

[Wadzanai]

In managing change, conflict:
 
  a. is always a positive force.
  b. is never a positive force.
  c. should be avoided at all cost.
  d. should be managed collaboratively.

Question 2

____________ is a programmatic change in which specific programs are used as the centerpiece of implementation.
 
  a. content-driven change
  b. organization development
  c. process-driven change
  d. task alignment

[adammoses97]

Answer to Question 1

d

Answer to Question 2

a

[Wadzanai]

Excellent

[skipfourms123]

Thanks for the timely response, appreciate it