Answer to Question 1
When they are working with an unstructured or stressful task
When they are working on a routine job, further instruction can waste time and be
seen as insulting
When the work group is cohesive
When the organization is highly formalized
When they don't want to take responsibility at work
Answer to Question 2
Cross-cultural relationship skills
Traits and values
Cognitive orientation
Global business expertise
Global organizing expertise
Visioning