Answer to Question 1
Answer: Security programs ideally start with an analysis of the facility's current level of risk. As part of this initial threat assessment, also review at least these six matters. 1. Access to the reception area, including number of access points, and need for a panic button for contacting emergency personnel; 2. Interior security, including possible need for key cards, secure restrooms, and better identification of exits; 3. Authorities' involvement, in particular emergency procedures developed with local law enforcement authorities; 4. Mail handling, including how employees screen and open mail and where it enters the building; 5. Evacuation, including a full review of evacuation procedures and training; and 6. Backup systems, for instance, that let the company store data off site if disaster strikes. Having assessed the potential current level of risk, the employer then turns its attention to assessing and improving natural, mechanical, and organizational security. Natural security means taking advantage of the facility's natural or architectural features in order to minimize security problems. Mechanical security is the utilization of security systems such as locks, intrusion alarms, access control systems, and surveillance systems to reduce the need for continuous human surveillance. Finally, organizational security means using good management to improve security. For example, it means properly training and motivating security staff and lobby attendants.
Answer to Question 2
View it as helpful information that deserves consideration
Ask for clarification if feedback is ambiguous
Ask for a second opinion if it seems inaccurate
Avoid becoming defensive
Avoid rationalizing your behavior
Assume the person giving the feedback is manipulative or does not like you
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