List the four steps a supervisor should take when facing a ...

[Kthamas]

List the four steps a supervisor should take when facing a disagreement or conflict.
 
  What will be an ideal response?

Question 2

Which of the following is not one of the four bases that you as a supervisor must get around when considering a chemical dependency problem involving an employee?
 
  (a) You as the supervisor recognize the problem, (b) You create an open atmosphere with the employee regarding his or her non-performance, (c) You engage in full discussion of the chemical dependency problem, (d) The employee recognizes the problem takes responsibility for it, (e) The employee seeks professional help.

[rosiehomeworddo]

Answer to Question 1

Step 1: Don't put the other person down.
Step 2: Search for common ground.
Step 3: Do not expect behavioral changes.
Step 4: Compromise

Answer to Question 2

c

[Kthamas]

YES! Correct, THANKS for helping me on my review

[patma1981]

Thanks for the timely response, appreciate it