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Author Question: A recommended telephone technique is to a. try to be the last to hang up. b. speak at a very ... (Read 29 times)

kodithompson

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  • Posts: 566
on: Jul 7, 2018
A recommended telephone technique is to
 
  a. try to be the last to hang up.
  b. speak at a very slow pace.
  c. do not use the hold button even if you have to leave the phone
   temporarily.
   d. instead of asking, wait for the caller to give his or her name.

Question 2

Research evidence suggests that daydreaming
 
  a. increases with age.
  b. decreases with age.
  c. increases when using office technology.
   d. decreases when using office technology.


TheNamesImani

  • Sr. Member
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  • Posts: 334
Reply #1 on: Jul 7, 2018
Answer to Question 1

a

Answer to Question 2

b


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