Answer to Question 1
Answer: The three pillars for ensuring that the disciplinary process is fair are establishing clear rules and regulations, a system of progressive penalties, and an appeals process.
RULES AND REGULATIONS: An acceptable disciplinary process begins with a set of clear disciplinary rules and regulations. The rules should cover problems such as theft, destruction of company property, drinking on the job, and insubordination.
PENALTIES A system of progressive penalties is the second pillar of effective discipline. The severity of the penalty usually depends on the offense and the number of times it has occurred. For example, most companies issue warnings for the first unexcused lateness. However, for a fourth offense, discharge is the usual disciplinary action.
APPEALS PROCESS: An appeals process should be part of the disciplinary process. The aim here is to ensure that supervisors mete out discipline fairly. If a decision is unfair the organizations wants the employee to have an opportunity to have the decision reviewed and potentially overruled.
Answer to Question 2
Answer: A
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