Answer to Question 1
Joan Woodward identified three types of production technologies based on the level of technical complexity. Small-batch technology is one of these three technologies. Small-batch and unit technology scores lowest on the dimension of technical complexity because any machines used during the conversion process are less important than people's skills and knowledge. People decide how and when to use machines, and the production operating process reflects their decisions about how to apply their knowledge. With small-batch and unit technology, the conversion process is flexible because the worker adapts techniques to suit the needs and requirements of individual customers. The flexibility of small-batch technology gives an organization the capacity to produce a wide range of products that can be customized for individual customers. For example, high-fashion designers and makers of products like fine perfume, custom-built cars, and specialized furniture use small-batch technology.
Answer to Question 2
D
Small Munsterländer
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