A critical factor limiting evaluation of planned system changes is _____.
a. the willingness of organizational decision makers to pay for a rigorous evaluation
b. the self-confidence of the OD practitioner to accept criticism
c. the cooperation of the organizational members involved in the effort
d. all of the above
e. answers a and c
Question 2
Coca-Cola uses its marketing skills to defend its niche against PepsiCo. This is an example of a functional-level strategy.
Indicate whether the statement is true or false
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