When a change program gets underway, a certain momentum occurs. This can occur because of _____.
a. involvement of organization members in the program
b. requirements for commitment imposed by top management
c. a type of chain reaction that is set off permitting changes in other parts of the organization
d. top management's lack of involvement and willingness to let lower level employees freely choose their course of action
e. answers b and c
Question 2
The most important function of organizational structure is to controlthat is, coordinate and motivatepeople within an organization.
Indicate whether the statement is true or false
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Elaboration Likelihood Model of Attitude Change
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