Total quality management attempts to change the context of a job ...

[pepyto]

Total quality management attempts to change the context of a job as the work environment is typically not a function of total quality management.
 
  Indicate whether the statement is true or false

Question 2

The external practitioner should enter into a formal contract with the client to _____.
 
  a. determine the fees and the number of hours to work
  b. state anticipated results
  c. detail operating ground rules
  d. all of the above
  e. answers b and c

[Chocorrol77]

Answer to Question 1

False

Answer to Question 2

d

[pepyto]

Excellent

[coreycathey]

TYSM