Answer to Question 1
The internal systems approach allows managers to evaluate how effectively an organization functions and operates. To be effective, an organization needs a structure and a culture that foster adaptability and quick responses to changing conditions in the environment. The organization also needs to be flexible so it can speed up decision-making and create products and services rapidly. Measures of an organization's capacity for innovation include the length of time needed to make a decision, the amount of time needed to get new products to market, and the amount of time spent coordinating the activities of different departments.
Answer to Question 2
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