What has historically been the key issue in collective ...

[V@ndy87]

What has historically been the key issue in collective bargaining?
 
  A) wage rates
  B) income security
  C) health care benefits
  D) cost-of-living adjustments

Question 2

In order to measure organizational effectiveness, an organization uses indicators such as number of defective products and cost of production.
 
  These indicators show that the organization is using the ________ approach to measure organizational effectiveness.
  A) external resource
  B) technical
  C) internal systems
  D) transactional

[Ptupou85]

Answer to Question 1

Answer: A

Answer to Question 2

B

[V@ndy87]

Thank you

[Ptupou85]

No problemo