Author Question: The feelings of the speaker are rarely expressed in words but are often communicated by the tone of ... (Read 77 times)

darbym82 · **on:** Jul 7, 2018

The feelings of the speaker are rarely expressed in words but are often communicated by the tone of voice, body posture, and facial expression. It is therefore important for the practitioner using process skills to use these clues in listening.

Indicate whether the statement is true or false

Question 2

Define OD and differentiate OD from other change programs.

What will be an ideal response?

spencer.martell · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

True

Answer to Question 2

OD is a process designed to increase organization effectiveness by integrating the desires of the individual for growth and development with organization goals. OD differs from other change programs because of the use of: (1) a planned strategy to achieve organizational change; (2) a practitioner, either internal or external; (3) an emphasis on collaboration in change; and (4) a belief in humanistic values about people and organizations.