Joan's department has a low scrap rate, uses little overtime, and ...

[faduma]

Joan's department has a low scrap rate, uses little overtime, and produces high-quality products. This information shows her department to be _____.
 
  a. efficient
  b. effective
  c. both efficient and effective
  d. neither efficient nor effective, Joan's department is motivated
  e. either efficient or effectivethe terms mean the same thing

Question 2

In the _________ decision style, the leader exchanges ideas with followers who are equal partners in the decision process.
 
  a. autocratic
  b. individual
  c. consultative
  d. group

[Pariscourtney]

Answer to Question 1

c

Answer to Question 2

d;

[faduma]

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