The diagnostic phase in an OD program leads to _____.
a. a change in technology
b. survey feedback
c. a change in people and structure
d. intervention strategies
e. questionnaires and surveys
Question 2
Structural change strategies _____.
a. introduce new machinery and automation to the job
b. modify elements such as authority and span of control of the organization
c. are normally highly successful as they improve the morale and motivation of members
d. attempt to improve the level of morale, motivation, and commitment of members
e. all of the above
