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Author Question: Which process is most likely to occur in an after-activity review? A) selection of the most ... (Read 86 times)

penza

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on: Jul 7, 2018
Which process is most likely to occur in an after-activity review?
 
  A) selection of the most qualified team leader for the next activity
  B) recognition of members for their contributions to the team
  C) analysis of what was done well and what needs to be changed
  D) determination of responsibility for errors and mistakes

Question 2

When it comes to learning, negotiators often fail to apply knowledge from past situations to the
  present problem. Which of the following scenarios best illustrates the inert knowledge problem?
 
  A) A businessman cannot make up his mind about which machine to purchase for his
  factory.
  B) A salesperson, when confronted by a problem with a customer order, cannot remember a
  similar, previous situation that was in a different context.
  C) A manager cannot remember the terms of an agreement made with their client and calls a
  coworker to find out that information.
  D) A manager is confronted with a new business challenge and consults her knowledge base
  from previous problems in an attempt to see which past problem-solving strategy might
  be useful in solving the current challenge.


Tonny

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Reply #1 on: Jul 7, 2018
Answer to Question 1

C

Answer to Question 2

B


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penza

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Reply #2 on: Jul 7, 2018
Thank you :)


Tonny

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Reply #3 on: Jul 7, 2018
Happy to help you


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