Whereas change helps leaders chart the course for change, change is frequently sudden and unpredictable.
a. evolutionary; revolutionary
b. unplanned; convergent
c. planned; unplanned
d. frame-breaking; convergent
Question 2
In contrast to negotiating with friends who allocate resources based on communal norms,
businesspeople are much more likely to use ________.
A) compromise agreements B) self-organizing arrangements
C) exchange norms D) affective routes