Author Question: Most organizations focus too much attention to the stage of change, while they pay too little ... (Read 86 times)

ENagel · **on:** Jul 7, 2018

Most organizations focus too much attention to the stage of change, while they pay too little attention to the stage of change.

a. unfreezing; change
b. freezing; change
c. unfreezing; freezing
d. change; freezing

Question 2

In an effort to reduce the costs of resolving disputes and produce durable resolutions, some
organizations use a procedure in which senior executives consider the elements of a dispute.
This procedure is known as the:

A) mediation-tribulation strategy
B) multistep negotiation procedure strategy
C) loop-back strategy
D) wise counselor strategy