Which guideline about management programs and systems is most ...

[ARLKQ]

Which guideline about management programs and systems is most consistent with flexible
  leadership theory?
 
  A) Programs and systems should be supported by the direct behavior of individual
  managers.
  B) A program or system should not be used if more than one performance determinant
  will be affected.
  C) Programs and systems should be used to reduce the number of individual managers
  that are needed.
  D) A program or system should not duplicate the effects of direct behavior by individual
  managers.

Question 2

Pre -settlement settlements (PreSS) occur in advance of the parties undertaking full-scale
  negotiations and are designed to be replaced by a long-term agreement. Which of the following
  is a key characteristic of PreSS?
 
  A) PreSS address and resolve all outstanding issues.
  B) PreSS address issues after all the main issues have been decided upon.
  C) PreSS are formal and binding.
  D) PreSS are informal and unenforceable.

[AmberC1996]

Answer to Question 1

A

Answer to Question 2

C