For Barbara Waugh, personnel manager of Hewlett-Packard ...

[formula1]

For Barbara Waugh, personnel manager of Hewlett-Packard Laboratories, effectiveness is communication, collaboration, and innovation.
 
  a. true
  b. false

Question 2

Describe at least three of the seven suggestions that may ease the confrontation process.
 
  What will be an ideal response?

[connor417]

Answer to Question 1

a;

Answer to Question 2

The seven suggestions for confronting a difficult person are as follows: begin with a clear perception of what constitutes acceptable behavior, attempt to relax during the confrontation session, get to the central purpose of your meeting almost immediately, avoid being apologetic or defensive, confront the other individual in a non-hostile manner, confront job-related behavior, and show that you care.

[formula1]

Excellent

[aruss1303]

Gracias!