Wilson Consulting is a management consulting firm with 70 employees. As associate vice president of marketing, Suzanne Boyle is responsible for conducting performance appraisals of the 12 employees under her direct supervision.
Suzanne plans to use the behaviorally anchored rating scale (BARS) to evaluate the performance of her subordinates.
Which of the following, if true, supports the argument that BARS is the most appropriate performance appraisal tool for Suzanne to use?
A) Suzanne wants to provide her subordinates with specific examples of their good and poor job performance during the appraisal interview.
B) Suzanne encourages her subordinates to review and make comments about their appraisal during a formal appeals process.
C) Wilson Consulting recently installed an electronic performance monitoring system to help supervisors conduct appraisals.
D) Suzanne provides her subordinates with upward feedback as a way to illustrate the ratings she assigns to each employee.
Question 2
Which of the following enables supervisors to oversee the amount of computerized data an employee is processing each day?
A) computerized performance appraisal system
B) online management assessment center
C) digitized high-performance work center
D) electronic performance monitoring system
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Introduction to Management Science, 13th Edition