Conflict in the workplace should be handled: A) By the human ...

[Pineappleeh]

Conflict in the workplace should be handled:
 
  A) By the human resources department
 
  B) By middle management
 
  C) Immediately and at the lowest level possible
 
  D) By private attorneys

Question 2

Basic concepts of conflict management include all the following EXCEPT:
 
  A) Seek outside assistance in resolving the conflict as soon as there is conflict
 
  B) Keep all conflict issues confidential
 
  C) Accept responsibility and apologize if you are wrong
 
  D) Document all offensive and inappropriate behavior

[peter]

Answer to Question 1

C

Answer to Question 2

A

[Pineappleeh]

TYSM

[shailee]

Excellent