Author Question: Jack has always handled product returns on a case-by-case basis, but he is often unprepared to deal ... (Read 135 times)

ahriuashd · **on:** Jul 7, 2018

Jack has always handled product returns on a case-by-case basis, but he is often unprepared to deal with too many cases of returns. Which of the following would most likely help Jack increase his repeat business?

A) continuing with the current system, since it is already well-established
B) accepting returns but crediting customer accounts slowly to discourage future returns
C) planning for returns and giving prompt credits to customers
D) avoiding receiving returns when possible to discourage the loss of revenue

Question 2

Which of the following statements is true about currencies?

A) The British pound is an example of a nonconvertible currency.
B) Hard currencies are highly unstable currencies.
C) Currencies that are used for international transactions are called nonconvertible.
D) Convertible currencies can be readily exchanged for other currencies.