Purrfect Pets is a local pet supply store with a following of loyal customers who appreciate the personal service the store's employees provide. After a very profitable year,
Purrfect Pets is expanding by opening two more stores. Before hiring employees for the new stores, the manager is considering the idea of conducting a job analysis for each position.
Which of the following, if true, would best support the argument that the manager should conduct group interviews to gather job analysis information?
A) Purrfect Pets is an excellent place to work because of the positive work environment.
B) Most of the young employees of Purrfect Pets would feel awkward during a one-on-one interview.
C) Employees at Purrfect Pets work well with their colleagues, and few staffing conflicts occur.
D) Numerous employees at Purrfect Pets perform similar tasks during the work day.
Question 2
Pocket dictating machines and pagers have replaced traditional diary/log methods in many firms. Which of the following problems have the modern methods most likely eliminated?
A) work time required to fill out forms and surveys
B) employee forgetfulness regarding daily activities
C) costs associated with copying and filing paperwork
D) employee frustration towards bureaucratic requirements
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