____Telling trainees information which is not relevant to ...

[cartlidgeashley]

____Telling trainees information which is not relevant to training (such as stories about your children) is referred to as dysfluencies.
 
  Indicate whether the statement is true or false

Question 2

____One way to deal with an angry trainee is to ask them to identify ways in which the training might help them.
 
  Indicate whether the statement is true or false

Question 3

In the three-step process of change, the step in which we stabilize the new situation by balancing the driving and restraining forces is known as ________.
 
  A) unfreezing
  B) solidifying
  C) strengthening
  D) freezing
  E) refreezing

[ErinKing]

Answer to Question 1

wohoo thank youuu.

Answer to Question 2

Beautifully done Thanks

Answer to Question 3

E

[cartlidgeashley]

Gracias!

[diana chang]

Thanks for the timely response, appreciate it