One of the major benefits of the diversity movement, which encourages the hiring and promotion of people who are dissimilar, is that it can ________ and improve an organization's performance.
A) dampen curiosity
B) promote conformity
C) stimulate conflict
D) calm conflict
E) encourage togetherness
Question 2
For supervisors ________ can help to explain why, when conducting performance appraisals, they tend to give more weight to more recent behaviors of an employee than behaviors of six or nine months ago.
A) premature judgment
B) bias
C) availability heuristic
D) representative heuristic
E) escalation of commitment