Author Question: The best resolution technique for managing a conflict that is trivial, when emotions are running ... (Read 169 times)

jasdeep_brar

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The best resolution technique for managing a conflict that is trivial, when emotions are running high, and where time can help cool things is ________.
 
  A) avoidance
  B) compromise
  C) forcing
  D) collaboration
  E) accommodation

Question 2

As an invaluable employee to her company, Emma has been given the freedom to choose her work hours. She can also opt to work from home for a maximum of 7 days in a month. Which of the following retention strategies is being used in this example?
 
  A) creating work flexibility
  B) challenging employees
  C) clarifying promotion paths
  D) creating mobility barriers



yeungji

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Answer to Question 1

A

Answer to Question 2

A



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