A radical or quantum change in an organization's work process is ...

[schs14]

A radical or quantum change in an organization's work process is commonly referred to as ________.
 
  A) quality circles
  B) unity of command
  C) work process engineering
  D) span of management
  E) span of control

Question 2

Managers' involvement and commitment is critical to the success of the succession management process because ________.
 
  A) their skills assessments are central to the preparation of identified candidates for future positions
  B) they will be the future employers of the promoted employees
  C) managers need to develop their own replacements by training their subordinates adequately
  D) their bonuses are tied to the success of their subordinates

[morganmarie791]

Answer to Question 1

C

Answer to Question 2

A

[schs14]

TYSM

[zacnyjessica]

Excellent