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Author Question: The following are tools for addressing the challenges of open-ended (i.e., comments) sections, ... (Read 11 times)

luvbio

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on: Jul 7, 2018
The following are tools for addressing the challenges of open-ended (i.e., comments) sections, EXCEPT:
 
  A. Computer-aided text analysis (CATA) software
  B. Establish the goals of the information provided
  C. Training in systematic and standardized rating skills
  D. Add weighted scores to obtain overall score

Question 2

In using 360-degree feedback systems, what can be done to ensure that employees accept the results?
 
  A. Ensure that the employee is allowed to select at least some raters that will provide feedback.
  B. Ensure that everyone whom the employee has interacted with in any way provides feedback.
  C. Ensure that only clients who were happy with the employee's performance are selected to provide feedback.
  D. Ensure that the supervisor responds to any negative feedback with a defense of the employee.


poopface

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Reply #1 on: Jul 7, 2018
Answer to Question 1

D

Answer to Question 2

A


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