Author Question: The use of _________________ ensure that the response categories are clearly defined, that ... (Read 37 times)

natalie2426 · **on:** Jul 7, 2018

The use of _________________ ensure that the response categories are clearly defined, that interpretation of the rating by an outside party is clear, and that the supervisor and employee also understand the rating.

A. essays
B. graphic rating scales
C. critical incidents
D. all of the above

Question 2

The strategic planning process consists of all of the following EXCEPT:

A. An environmental analysis
B. Development of the marketing plan
C. Creation of a mission statement
D. Setting organizational goals