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Author Question: Which of the following performance measures corresponds to individual-, group, and companywide ... (Read 109 times)

JGIBBSON

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on: Jul 7, 2018
Which of the following performance measures corresponds to individual-, group, and companywide incentive plans, respectively?
 
  A) customer satisfaction, quantity of work, and quality of work
  B) quantity of work, market share, and customer satisfaction
  C) quality of work output, customer satisfaction, and revenue
  D) customer satisfaction, market share, and quality of work

Question 2

Which of the following is NOT a financial measure?
 
  A) operating efficiency
  B) revenue
  C) earnings per stock share
  D) operating income
Strategic Compensation: A Human Resource Management Approach ¦ Martocchio ¦ 10th Edition
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jxjsniuniu

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Reply #1 on: Jul 7, 2018
Answer to Question 1

Answer: C

Answer to Question 2

Answer: A


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