Which of the following statements about CAN-SPAM is not true?
A) CAN-SPAM went into effect in January 2004.
B) CAN-SPAM prohibits unsolicited e-mail (spam).
C) CAN-SPAM prohibits the use of deceptive subject lines and false headers.
D) Large spammers are among CAN-SPAM's biggest supporters.
Question 2
Which of the following is the most important tool in establishing a relationship with the customer?
A) company website
B) company CRM system
C) Facebook
D) search engine display ads