Author Question: Testing is often called product quality assurance (PQA). Indicate whether the statement is true ... (Read 29 times)

storky111 · **on:** Jul 7, 2018

Testing is often called product quality assurance (PQA).

Indicate whether the statement is true or false

Question 2

Give an example to illustrate how business processes fail to work when misaligned with anorganization's goals.

What will be an ideal response?

ryansturges · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

TRUE

Answer to Question 2

Business processes do not work well when they are misaligned with an organization's
goals, objectives, or competitive strategy. The most obvious reason for changing a process is that
it has efficiency or effectiveness problems. Consider a sales process. If the organization's goal is
to provide high-quality service, then if the process takes too long or if it rejects credit
inappropriately, it is ineffective and needs to be changed.