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Author Question: ________ is a dynamic social media process of employing users to participate in productdesign or ... (Read 141 times)

Metfan725

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on: Jul 7, 2018
________ is a dynamic social media process of employing users to participate in productdesign or product redesign.
 
  A) Social capitalization
  B) Flexible product development
  C) Crowdsourcing
  D) Collaborative product development

Question 2

Which of the following statements is true of social customer relationship management(CRM)?
 
  A) Relationships between organizations and customers are unchanging.
  B) Each customer crafts his or her own relationship with a company.
  C) Sales managers can control what a customer is reading about a company and its products.
  D) Customers who are likely to make the highest purchases are likely to receive the most
  attention.


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welcom1000

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Reply #1 on: Jul 7, 2018
Answer to Question 1

C

Answer to Question 2

B


Metfan725

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Reply #2 on: Jul 7, 2018
Correct answers!


welcom1000

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Reply #3 on: Jul 7, 2018
Great! Please up vote :D


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