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K@

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According to business process management, identify the management's next step after developing a vision for the organization.
 
  A) They should identify the ways in which information systems can be used to improve the various business processes.
  B) They should design and implement a prototype of the new processes.
  C) They should manage the information technology to be used from a business transaction perspective.
  D) They should identify the critical processes that are to be redesigned.
  E) They should understand and measure the existing processes as a baseline for future improvements.

Question 2

The total cost of ownership is focused on understanding not only the total cost of acquisition, but also all costs associated with ongoing use and maintenance of a system.
 
  Indicate whether the statement is true or false


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xiazhe

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