This topic contains a solution. Click here to go to the answer

Author Question: ________ is an example of an online office suite comprised of a spreadsheet application, a word ... (Read 188 times)

newbem

  • Hero Member
  • *****
  • Posts: 579
________ is an example of an online office suite comprised of a spreadsheet application, a word processor, and a presentation application.
 
  A) Google Mail
  B) Google Talk
  C) Google Maps
  D) Google Calendar
  E) Google Docs

Question 2

Briefly explain the order-to-cash process.
 
  What will be an ideal response?



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

TheDev123

  • Sr. Member
  • ****
  • Posts: 332
Answer to Question 1

E

Answer to Question 2

For business organizations, selling products or services are the main way of generating revenue. Many online retailers provide real-time stock information; however, in case an item is out of stock after placing an order, the customer will be notified. If the item is in stock, the customer's order will be put together and shipped, and his credit card will be charged. Together, the processes associated with selling a product or service are referred to as the order-to-cash process. This process can be broken down into multiple subprocesses. For most businesses, the order-to-cash process entails subprocesses such as creating a customer record; checking the customer's creditworthiness; creating an order; checking and allocating stock; picking, packing, and shipping; invoicing; and collecting the payment. Depending on the nature of the transaction, the individual subprocesses and the time in which these are completed can differ considerably. An ineffective order-to-cash process can have various negative effects for organizations; for example, the manual input of order information often causes errors, as do suboptimal picking and shipping processes. Together, such errors can lead to a high rate of disputes that have to be resolved, ineffective collection processes, and, ultimately, defecting customers. In contrast, an effective order-to-cash process can create customer satisfaction, speed up the collection process, and serve to provide valuable inputs into business intelligence and customer relationship management applications.





 

Did you know?

Asthma is the most common chronic childhood disease in the world. Most children who develop asthma have symptoms before they are 5 years old.

Did you know?

The first oncogene was discovered in 1970 and was termed SRC (pronounced "SARK").

Did you know?

When intravenous medications are involved in adverse drug events, their harmful effects may occur more rapidly, and be more severe than errors with oral medications. This is due to the direct administration into the bloodstream.

Did you know?

Intradermal injections are somewhat difficult to correctly administer because the skin layers are so thin that it is easy to accidentally punch through to the deeper subcutaneous layer.

Did you know?

Vampire bats have a natural anticoagulant in their saliva that permits continuous bleeding after they painlessly open a wound with their incisors. This capillary blood does not cause any significant blood loss to their victims.

For a complete list of videos, visit our video library