Which of the following statements best describes the productivity paradox of technology investment?
A) The productivity of any technology is directly proportional to the investment in that technology.
B) While it is easy to quantify the costs associated with developing an information system, it is often difficult to quantify tangible productivity gains from its use.
C) As investment in technology increases, productivity decreases steadily.
D) While it is easy to identify and quantify the intangible benefits of an information system, it is not easy to quantify the tangible benefits.
E) The productivity of an information system is in no way related to the investment in the technology.
Question 2
The WhatsApp application was created in 2009, and has quickly risen to broad popularity. WhatsApp is a(n) ________ application.
A) blogging
B) social networking
C) instant messaging
D) microblogging
E) e-commerce
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