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Author Question: In social CRM, the relationships between organizations and customers emerge in a dynamic process as ... (Read 96 times)

altibaby

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In social CRM, the relationships between organizations and customers emerge in a dynamic process as both parties create and process content.
 
  Indicate whether the statement is true or false

Question 2

Launch Cars, a car manufacturing company, has patented its breakthrough technology that reduces pollutant emission by half.
 
  The company is now an active supporter of anti-pollution laws that are likely to diminish the profitability of many other auto makers. Launch Cars is attempting to ________.A) reduce costs
  B) raise barriers to market entry
  C) establish alliances
  D) lock in customers


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smrerig

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