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Author Question: Which of the following is a dynamic, social media-based CRM process? A) social CRM B) human ... (Read 90 times)

luvbio

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Which of the following is a dynamic, social media-based CRM process?
 
  A) social CRM
  B) human resource CRM
  C) media CRM
  D) traditional CRM

Question 2

A group of shoe manufacturing firms purchases raw materials collectively from a single supplier to obtain better deals. This is an example of obtaining competitive advantage by ________.
 
  A) differentiating the industry
  B) locking in customers
  C) establishing alliances
  D) enhancing the products


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mariahkathleeen

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luvbio

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Reply 2 on: Jul 7, 2018
YES! Correct, THANKS for helping me on my review


bigcheese9

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

 

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