Caroline asks her secretary to send information on the meetings ...

[penguins]

Caroline asks her secretary to send information on the meetings that she needs to attend next month.
 
  Her secretary, Joanne, provides her with the details immediately, but leaves out certain additional details that are irrelevant to Caroline's requirements. Which of the following statements is true about this scenario?A) The information that Joanne provided was partly good, as it was timely but inaccurate.
  B) Joanne provided adequate and timely information, but the information was of no value to Caroline.
  C) The information that Joanne gave was accurate and sufficient for Caroline's purpose.
  D) The information that Caroline obtained through Joanne was not timely or worth its cost.

Question 2

A large software manufacturer attempts to lock in customers by making it difficult for them to substitute their software with one from another company. The strategy used by the company is referred to as ________.
 
  A) switching costs strategy
  B) low cost operation strategy
  C) standardization strategy
  D) marketing strategy

[emily12345]

Answer to Question 1

C

Answer to Question 2

A