When implementing new enterprise systems in a company, process ...

[piesebel]

When implementing new enterprise systems in a company, process issues that may arise can be effectively resolved by ________.
 
  A) encouraging entities at different organizational levels to create separate information systems
  B) developing committees and steering groups for process management
  C) bringing conciliators or arbitrators into the company to sort the issues
  D) giving the responsibility of resolving issues to the company's CEO

Question 2

A(n) ________ enables people to create information by processing data from disparate data sources and delivering that information to the proper users on a timely basis.
 
  A) operating system
  B) reporting system
  C) intrusion detection system
  D) domain name system

[ErinKing]

Answer to Question 1

B

Answer to Question 2

B