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Author Question: Which metric is based on the relationship between the revenue produced by a specific customer, the ... (Read 35 times)

shenderson6

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Which metric is based on the relationship between the revenue produced by a specific customer, the expenses incurred in acquiring and servicing that customer, and the expected life of the relationship between the customer and the company?
 
  A) Churn rate
  B) CLTV
  C) Cost per lead
  D) Cost per sale
  E) CRM rate

Question 2

Web-based tools for videoconferencing and electronic meetings are the primary tools for GDSS.
 
  Indicate whether the statement is true or false


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shaquita

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shenderson6

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Reply 2 on: Jul 7, 2018
Wow, this really help


gcook

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

 

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