The practice in law-governed societies in which laws are known ...

[jazziefee]

The practice in law-governed societies in which laws are known and understood, and there is an ability to appeal to higher authorities to ensure that the laws are applied correctly is called:
 
  A) liability.
  B) due process.
  C) the courts of appeal.
  D) accountability.
  E) responsibility.

Question 2

A ________ is a method of interaction with a customer, such as telephone or customer service desk.
 
  A) point of presence
  B) touch point
  C) sales point
  D) client channel
  E) supply chain

[kmb352]

Answer to Question 1

B

Answer to Question 2

B