Author Question: Counterimplementation refers to a deliberate strategy to thwart the implementation of an information ... (Read 51 times)

vicotolentino · **on:** Jul 7, 2018

Counterimplementati on refers to a deliberate strategy to thwart the implementation of an information system or an innovation in an organization.

Indicate whether the statement is true or false

Question 2

Analyzing customer buying patterns is an example of

A) CLTV.
B) analytical CRM.
C) operational CRM.
D) demand planning.
E) cross-selling.