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Author Question: How is the concept of core competency relevant to Smalltown Computer, a local computer repair store ... (Read 48 times)

vHAUNG6011

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How is the concept of core competency relevant to Smalltown Computer, a local computer repair store that builds custom computers? Give examples.
 
  What will be an ideal response?

Question 2

Which of the following types of projects is most likely to fail?
 
  A) integration of a third-party automated payment system
  B) replacement of middleware with Web services for legacy application integration
  C) a business process redesign project that restructures workflow and responsibilities
  D) redesigning a user interface to an online investment site
  E) building a Web-based interface to an existing system



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rleezy04

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Answer to Question 1

A core competency is an activity for which a company is a world leader, and from this perspective, Smalltown Computer does not have a core competency, as there are thousands of similar firms with longer track records. However, it might be good business practice for Smalltown Computer to define its core competencies in ways that differentiate its products from those of competitors and enable it to provide superior service or products. In defining a core competency, the business management can then determine ways to enable employees to understand and reach higher levels of quality production and service. For example, Smalltown Computer might define a core competency as being able to advise customers as to the types of system they really need, and Smalltown Computer could engage in knowledge gathering activities to help employees assess customer need.

Answer to Question 2

C





 

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