Author Question: You have been hired as a consultant for a nationwide real estate firm, Cross & Deptford, who are ... (Read 132 times)

PhilipSeeMore · **on:** Jul 7, 2018

You have been hired as a consultant for a nationwide real estate firm, Cross & Deptford, who are interested in achieving better organization between branches by updating their information systems, but are not sure what will suit their needs.

What will you recommend they do in order to determine the most effective IT projects?

Question 2

Arthur, a salesperson in a leading apparel store, is very courteous and friendly with customers who visit the store.

However, while interacting with customers through emails, he tends to be rather blunt and aggressive, which has led to a couple of complaints being lodged against him. Which of the following does the scenario illustrate?A) virtual reality
B) telepresence
C) augmented reality
D) disinhibition

blakcmamba · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

Cross & Deptford first should have an information systems plan created to determine what their information requirements are and what systems will support their business goals. They will need to inventory their existing systems and develop metrics to quantify any future improvements are made. They can use portfolio analysis and/or scoring models to help determine the most important information systems projects to pursue.

Answer to Question 2

D