Which of the following is a function of unified communications?
A) enabling a company to communicate with all its customers at the same time
B) collecting and storing data from multiple users and building a database
C) integrating multiple applications and communications channels into a single interface
D) maintaining a record of individual changes made on shared documents through version control
Question 2
Nike's forays into information technology represent an effort to
A) maintain low-cost leadership.
B) focus on market niche.
C) strengthen customer and supplier intimacy.
D) perform intensive customer data analysis.
E) achieve product differentiation.
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