Michael Hammer's business process reengineering was criticized ...

[Themember4]

Michael Hammer's business process reengineering was criticized because it ________.
 
  A) overemphasized the importance of people in business processes
  B) reiterated redesign as a major contributor to the failure of most business processes
  C) failed to realize that the human element is key to improving business processes
  D) emphasized the importance of processes that do not necessarily add value to business

Question 2

Rowland Perry, a headhunter in Manhattan, is required to find a capable candidate for the position of creative director for an ad agency.
 
  The creative director is a highly specialized position which requires the selected candidate to guide individual advertising campaigns for a diverse set of clients. Which of the following tools would help Rowland most in his search for a creative director?A) expert location system
  B) neural network
  C) data warehouse
  D) dashboard

[akpaschal]

Answer to Question 1

C

Answer to Question 2

A

[Themember4]

Thanks for the timely response, appreciate it

[diana chang]

Excellent